Frequently Asked Questions

We'll need access to your guest list (if you have one), your booking system, and any past email campaigns you've sent. Even if your guest list is messy or incomplete, we can help you clean it up and start building a system that works.

Most lodges start seeing rebookings within 3-6 months of launching their email system. The key is consistency—we build automated sequences that work year after year, so the sooner you start, the sooner you'll see guests coming back.

No! Many lodges we work with don't have a proper email list yet—or their list is outdated. We'll help you set up the right systems to collect guest emails from day one, so your list grows every season.

Travel agents take 10-25% in commissions and they keep the guest relationship. With email, you own the relationship directly. One rebook from a guest you kept (instead of paying a commission on) can be worth hundreds or thousands of dollars in savings each year.

We create targeted campaigns for your shoulder seasons—spring and fall. By understanding which guests are most likely to book those weeks (based on their past trips and preferences), we send the right message at the right time to fill those gaps.

A newsletter is one-way communication. We build automated sequences that trigger based on guest behavior—when they booked, what they caught, when they usually travel. It's a system that nurtures relationships and drives bookings on autopilot.